Are you looking to raise an investment or be bought out? Like anywhere else, investors in Nigeria will be looking at these key metrics. So look closely, track and work on improving them.
1. Net Profit
“Are you making money?” is often the first question asked, but it’s only a starting point. Unsustainable profits are bad, and losses can be good if you’re on track to profitability as you scale up. But as many business owners do not often have a clear understanding of their net profit, this is a good place to start.
You may have an objectively amazing product or service, but the real question is, are people willing to buy it? If you establish a track record of sales before seeking an investment, investors don’t take on the risk of not knowing the answer to that question. Investors also care about sales growth. Are you showing an upward trend, or did the initial excitement fizzle out?
Sales are meaningless if you aren’t making money. Investors also want to see your profit margins both overall and at the individual product level.
They’ll also compare your margins against industry standards and their other available investment opportunities. Higher margins generally lead to a better return for investors.
If you have low margins, you’ll need to demonstrate a plan for improving them. For early-stage businesses, demonstrating how economies of scale will reduce costs as you grow is usually the answer.
3. Cash Flow
In business, cash is king. A solid five-year plan does you no good if all your employees will walk out if you can’t make payroll next week.
Investors view cash in the bank as a sign that you can deal with unexpected problems and capitalize on new opportunities. Free cash flow, the amount of cash that’s left after you meet your expenses each period, is a sign of sustainable operations.
4. Customer Acquisition Cost
Customer acquisition cost tells how much you have to spend to get one new customer.
Acquisition cost is important because a product that’s profitable from a materials and labor standpoint may not actually be profitable if you have trouble getting people to buy it. This problem can occur with super-niche areas where it’s hard to spread the word about your product or in hyper-competitive areas where advertising competition is fierce.
As with other measures, your ability to find economies of scale or otherwise lower the cost can be more important than the actual number.
5. Customer Churn Rates
Coupled with acquisition cost is your churn rate. Once you get customers, can you keep them?
A low churn rate can compensate for a high acquisition cost, and it’s often an indicator of less risk for investors if you have steady repeat business.
Of course, high churn rates may be the norm in sectors with long purchase cycles and/or heavy competition.
Debt scares investors for two reasons. One is simply that if you go out of business, debt holders get their money back before equity holders have a chance to claim what’s left.
The second, and more important, is that debt payments eat up your cash. High debt payments can hinder your ability to meet payroll and other expenses during slow periods. They may also mean you have less cash available to help you handle a sudden surge in orders or an emergency equipment replacement.
7. Accounts Receivable Turnover
Accounts receivables turnover shows how long it takes you to collect money from customers. This tells investors two important things.
First, are you willing to do what’s necessary to make sure you get paid? Many new business owners feel bad asking for money and end up never getting paid. An investor looking for a return doesn’t want to work with someone who isn’t good at tracking down customer payments.
Second, how stable are your customers? A slow turnover combined with a large percentage of write-offs could indicate that many of your customers don’t have financially sound operations. This adds risk to your business model, and investors will want to see an increased return to compensate.
Share your thoughts!